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Stelios Stylianou is looking for a Telecommunications job in Nicosia;Limassol;Larnaca;Paphos, Cyprus.
Candidate Info
Name
Stelios Stylianou
Gender
Male
Marital Status:
Single
Children:
No children
Country Of Origin:
UNITED KINGDOM
Last Updated:
08/10/2007
Residence / Contact Details
Address
28 Canada Avenue
Upper Edmonton
London
N18 1AS, London, UNITED KINGDOM
Upper Edmonton
London
N18 1AS, London, UNITED KINGDOM
Phones
Professional Experience
Orange Retail 2006 to date:
Responsible in supporting the store manager in ensuring the day to day running of the store and ensuring targets are met.
Helping customers make the right decision in purchasing an Orange phone ensuring that they understanding the tariffs.
Communicating the benefits of being with Orange and promote certain propositions such as Orange Wednesdays and Magic number.
Explain the differences of different handsets and demo certain services such as Orange TV and navigation.
Delivering a high level of customer service by explaining the contracts, handsets, Oranges’ polices etc
Responsible for looking after all pos and merchandising changes in store
Stock control
Cash handling and till operation
Weekly report feedback to the area manager on certain issues, pos changes , sales, customer feedback etc
T-Mobile Shop (London)
May 2005 – To date
Responsible in selling a wide range of propositions as well as additional services to customers.
Helping customers with their decision making process
Offering a high level of customer service before and after the sale
Communicating and liaising with customers to find out their needs
Responsible for point of sale changes in store on a monthly basis
I am a natural communicator and I am able to liaise with customers and find out their specific needs by asking the right questions enable me to recommend a particular package for them. Above all of this I am easily approached a team player and always keep the customer at the heart of everything I do. I thrive on working in a fast moving environment and I convey that passion in my interest in technology.
London Care PLC:
August 2004 - May 2005
Client Care Team Leader
To oversee the carrying out of duties as prescribed in an Individual’s Service Plan
To directly line manage Care and Support Workers and co-ordinate other ad hoc projects
To promote and fulfil the Aims and Objectives of London Care Plc, as defined in the company’s Statement of Purpose.
To comply with all Policies and Procedures of the Organisation, as appropriate.
Act as the voice for London Care PLC in any meetings as required.
To promote anti-discriminatory practice as per the company’s Equal Opportunities Policy.
To maintain the confidentiality of information (as per the company’s Service User Confidentiality Policy and Data Storage, Protection and Retention Policy.
To acknowledge individuals, personal beliefs and identity as per the company’s Service Users’ Rights Policy.
To participate as required in the multi-disciplinary assessment of Service User needs and the subsequent planning of Service User care.
To define special care needs based upon identification of specific clinical problems, and to monitor and review as appropriate.
To liaise as needed with external professional care organisations (e.g. CPN’s, chiropodists, GP’s and other nursing professionals) in respect of developing a total package of care for a Service User.
To report to the Branch Manager periodically and on request on activity levels and outcomes for Service Users.
To participate in staff supervision, development, training and performance appraisals.
To ensure that the day-to-day Care Services are operated in accordance with the latest Health and Safety legislation.
To conform to the UKHCA Code of Professional Conduct and to the National Minimum Standards for Domiciliary Care in relation to the operation of care support services.
In November 2005, I was appointed the IT and EMAS representative for the branch
I have also attended POVA and NSPCC Child Awareness training, in order to further by knowledge of the care industry.
National Cars
August 2003 – August 2004
Office Administrator
Dealing with all communication within the office i.e. post, telephone calls, faxes, emails etc
Inputting data, managing and maintaining our job bookings and job record system
Meeting and greeting customers
Managing the relationship with some of the external suppliers
Maintaining stocks of stationery and other materials
Co-ordinating and filing all files
Responsible in supporting the store manager in ensuring the day to day running of the store and ensuring targets are met.
Helping customers make the right decision in purchasing an Orange phone ensuring that they understanding the tariffs.
Communicating the benefits of being with Orange and promote certain propositions such as Orange Wednesdays and Magic number.
Explain the differences of different handsets and demo certain services such as Orange TV and navigation.
Delivering a high level of customer service by explaining the contracts, handsets, Oranges’ polices etc
Responsible for looking after all pos and merchandising changes in store
Stock control
Cash handling and till operation
Weekly report feedback to the area manager on certain issues, pos changes , sales, customer feedback etc
T-Mobile Shop (London)
May 2005 – To date
Responsible in selling a wide range of propositions as well as additional services to customers.
Helping customers with their decision making process
Offering a high level of customer service before and after the sale
Communicating and liaising with customers to find out their needs
Responsible for point of sale changes in store on a monthly basis
I am a natural communicator and I am able to liaise with customers and find out their specific needs by asking the right questions enable me to recommend a particular package for them. Above all of this I am easily approached a team player and always keep the customer at the heart of everything I do. I thrive on working in a fast moving environment and I convey that passion in my interest in technology.
London Care PLC:
August 2004 - May 2005
Client Care Team Leader
To oversee the carrying out of duties as prescribed in an Individual’s Service Plan
To directly line manage Care and Support Workers and co-ordinate other ad hoc projects
To promote and fulfil the Aims and Objectives of London Care Plc, as defined in the company’s Statement of Purpose.
To comply with all Policies and Procedures of the Organisation, as appropriate.
Act as the voice for London Care PLC in any meetings as required.
To promote anti-discriminatory practice as per the company’s Equal Opportunities Policy.
To maintain the confidentiality of information (as per the company’s Service User Confidentiality Policy and Data Storage, Protection and Retention Policy.
To acknowledge individuals, personal beliefs and identity as per the company’s Service Users’ Rights Policy.
To participate as required in the multi-disciplinary assessment of Service User needs and the subsequent planning of Service User care.
To define special care needs based upon identification of specific clinical problems, and to monitor and review as appropriate.
To liaise as needed with external professional care organisations (e.g. CPN’s, chiropodists, GP’s and other nursing professionals) in respect of developing a total package of care for a Service User.
To report to the Branch Manager periodically and on request on activity levels and outcomes for Service Users.
To participate in staff supervision, development, training and performance appraisals.
To ensure that the day-to-day Care Services are operated in accordance with the latest Health and Safety legislation.
To conform to the UKHCA Code of Professional Conduct and to the National Minimum Standards for Domiciliary Care in relation to the operation of care support services.
In November 2005, I was appointed the IT and EMAS representative for the branch
I have also attended POVA and NSPCC Child Awareness training, in order to further by knowledge of the care industry.
National Cars
August 2003 – August 2004
Office Administrator
Dealing with all communication within the office i.e. post, telephone calls, faxes, emails etc
Inputting data, managing and maintaining our job bookings and job record system
Meeting and greeting customers
Managing the relationship with some of the external suppliers
Maintaining stocks of stationery and other materials
Co-ordinating and filing all files
Qualifications
2000-2002 Barnet College
HND Business and Management
Merit in Business and Management
1998-2000 Barnet College
GNVQ Business Advanced
Merit in Business
1997-1998 Winchmore School
A Levels
English Language & Psychology
GCSE’S:
8 GCSE’S at grades (A-C), this also includes English, Maths and Modern Greek.
HND Business and Management
Merit in Business and Management
1998-2000 Barnet College
GNVQ Business Advanced
Merit in Business
1997-1998 Winchmore School
A Levels
English Language & Psychology
GCSE’S:
8 GCSE’S at grades (A-C), this also includes English, Maths and Modern Greek.
Languages
English and Modern Greek
