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Kwadwo Aidoo is looking for a Accounting & Finance job in Nicosia, Cyprus.
Candidate Info
Name
Kwadwo Aidoo
Gender
Male
Marital Status:
Married
Children:
No children
Country Of Origin:
GHANA
Last Updated:
16/10/2008
Residence / Contact Details
Address
25 Eastleigh Avenue
South Harrow
HA2 0UF, London, UNITED KINGDOM
South Harrow
HA2 0UF, London, UNITED KINGDOM
Phones
Email
Professional Experience
Happy Rides Ltd Harrow, Middlesex
Office Assistant September 2007 - Present
• Logging and maintaining client database, receiving service orders, and maintaining the log of drivers and co-drivers making sure their licenses are current.
• Recording and updating MOT and Car Tax logs on each vehicle and ensuring cars are clean at all times, and in good running condition.
• Ensuring quality control measures are adhered to on service runs, while conducting routine checks on drivers’ en-route to ensure services are running efficiently and on time.
• Updating new drivers on compliance and road safety guidelines.
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Hays Specialist Recruitment Ltd
Fidelity International Kingswood, Surrey
Customer Relations Executive January 06-March 07
• Developed a complete understanding of Fidelity’s products, procedures, and customers’ needs, and managed accounts for clients and financial advisors while actively promoting Fidelity’s products and services.
• Conducted detailed investigations on accounts holding between 100 to 1,000,000GBP in dealing with customer queries or complaints, and provided problem resolutions in a timely manner while ensuring the quality of service always exceeded clients’ expectations.
• Frequently computed Capital Gains Tax, fund dealing charges, and fund units purchased based on amounts invested to address concerns or discrepancies raised by clients or their advisors.
• Interacted in a friendly and professional environment within my immediate team, and with other departments relevant to providing quality solutions and responses to our customers.
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NRI Staffing Agency
MultiPlan, Inc. Rockville, MD
Health Insurance Fees Negotiator January 05-June 05
• Reviewed and entered insurance claims information into the company’s Claims Management Database, and analyzed service fees and procedures in order to ensure correct billing practices by out-of- network doctors.
• Communicated with doctors and office administrators to negotiate long and short term discounts on service fees, and achieved and average savings rate of $55,000.00/month for our insurance payers.
• Held team meetings to assess trends and identify key success areas in our negotiation processes, and developed new strategies in our communication approach to doctors.
• Provided database systems and fee negotiation training to new staff.
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NRI Staffing Agency
Hanger Orthopedic Group, Inc. Bethesda, MD
Electronic Data Interchange (EDI) Support Staff August 04-December 04
• Handled EDI enrolment application requirements and processes for 600 patient care centres (PCC), as a prerequisite to submitting health care claims electronically.
• Consulted regularly with major insurance payers on the approval status to transmit information via EDI and promptly communicated responses to our Clearinghouse and technical teams.
• Created and updated numerous spreadsheets and documents with PCC information and ensured their timely upload into our billing systems.
• Held regular meetings with office Area Administrators to review and address the unique requirements and concerns of our various offices on the EDI project.
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Northwestern Mutual Financial Network Decorah, IA
Insurance Sales Intern March 04-July 04
• Learnt sales speech and techniques as a shadow to seasoned financial representatives, and qualified via the State of Iowa examination to market and sell Life and Health Insurance.
• Contacted and met with prospective clients to introduce and discuss life insurance packages.
• Completed questionnaires used to assess clients’ needs, and conducted Personal Planning Analysis presentations in follow up meetings.
• Made recommendations on short and long term financial plans to prospects based on their unique needs and scheduled closing meetings for signing new clients.
Office Assistant September 2007 - Present
• Logging and maintaining client database, receiving service orders, and maintaining the log of drivers and co-drivers making sure their licenses are current.
• Recording and updating MOT and Car Tax logs on each vehicle and ensuring cars are clean at all times, and in good running condition.
• Ensuring quality control measures are adhered to on service runs, while conducting routine checks on drivers’ en-route to ensure services are running efficiently and on time.
• Updating new drivers on compliance and road safety guidelines.
----------------------------------------------------------------------------
Hays Specialist Recruitment Ltd
Fidelity International Kingswood, Surrey
Customer Relations Executive January 06-March 07
• Developed a complete understanding of Fidelity’s products, procedures, and customers’ needs, and managed accounts for clients and financial advisors while actively promoting Fidelity’s products and services.
• Conducted detailed investigations on accounts holding between 100 to 1,000,000GBP in dealing with customer queries or complaints, and provided problem resolutions in a timely manner while ensuring the quality of service always exceeded clients’ expectations.
• Frequently computed Capital Gains Tax, fund dealing charges, and fund units purchased based on amounts invested to address concerns or discrepancies raised by clients or their advisors.
• Interacted in a friendly and professional environment within my immediate team, and with other departments relevant to providing quality solutions and responses to our customers.
--------------------------------------------------------------------------
NRI Staffing Agency
MultiPlan, Inc. Rockville, MD
Health Insurance Fees Negotiator January 05-June 05
• Reviewed and entered insurance claims information into the company’s Claims Management Database, and analyzed service fees and procedures in order to ensure correct billing practices by out-of- network doctors.
• Communicated with doctors and office administrators to negotiate long and short term discounts on service fees, and achieved and average savings rate of $55,000.00/month for our insurance payers.
• Held team meetings to assess trends and identify key success areas in our negotiation processes, and developed new strategies in our communication approach to doctors.
• Provided database systems and fee negotiation training to new staff.
-----------------------------------------------------------------------
NRI Staffing Agency
Hanger Orthopedic Group, Inc. Bethesda, MD
Electronic Data Interchange (EDI) Support Staff August 04-December 04
• Handled EDI enrolment application requirements and processes for 600 patient care centres (PCC), as a prerequisite to submitting health care claims electronically.
• Consulted regularly with major insurance payers on the approval status to transmit information via EDI and promptly communicated responses to our Clearinghouse and technical teams.
• Created and updated numerous spreadsheets and documents with PCC information and ensured their timely upload into our billing systems.
• Held regular meetings with office Area Administrators to review and address the unique requirements and concerns of our various offices on the EDI project.
--------------------------------------------------------------------------
Northwestern Mutual Financial Network Decorah, IA
Insurance Sales Intern March 04-July 04
• Learnt sales speech and techniques as a shadow to seasoned financial representatives, and qualified via the State of Iowa examination to market and sell Life and Health Insurance.
• Contacted and met with prospective clients to introduce and discuss life insurance packages.
• Completed questionnaires used to assess clients’ needs, and conducted Personal Planning Analysis presentations in follow up meetings.
• Made recommendations on short and long term financial plans to prospects based on their unique needs and scheduled closing meetings for signing new clients.
Qualifications
CIMA - Chartered Institute of Management Accounting
• Certificate in Business Accounting - Pass
• Financial Accounting & Tax Principles - Pass
• Organizational Management & Information Systems - Pass
• Certificate in Business Accounting - Pass
• Financial Accounting & Tax Principles - Pass
• Organizational Management & Information Systems - Pass
Skills
• Excellent customer care and communication skills through constant liaison with internal and external clients to provide quality service and responses in a timely manner.
• Strong organisational, time management and team playing skills through involved communication with colleagues to meet team and company-wide objectives.
• Ability to plan and prioritise multiple tasks to meet tight deadlines, through an organised and methodical approach with a focus on punctuality and reliability.
• Computing Skills – Microsoft Word, Intermediate Excel, Access, PowerPoint, Outlook.
• Languages – Fluent English, Basic Greek.
• Strong organisational, time management and team playing skills through involved communication with colleagues to meet team and company-wide objectives.
• Ability to plan and prioritise multiple tasks to meet tight deadlines, through an organised and methodical approach with a focus on punctuality and reliability.
• Computing Skills – Microsoft Word, Intermediate Excel, Access, PowerPoint, Outlook.
• Languages – Fluent English, Basic Greek.
Languages
Fluent English
Basic Greek
Basic Greek
Education
Luther College, Decorah, USA Graduated - July 2004
Major: Bachelor of Arts, Economics
Cumulative GPA: 3.6, Major GPA: 3.7
Study abroad: University of Cape Town, South Africa (2000)
Major: Bachelor of Arts, Economics
Cumulative GPA: 3.6, Major GPA: 3.7
Study abroad: University of Cape Town, South Africa (2000)
Training
Certified Nursing Aide - Aquired May 2002
Interests
Biking, Weight training, dancing, politics and socialising.
References
United Kingdom Employment References:
• Hays Contact Centres January 2006 – Present
Contact: Louisa Benedicto
41-42 London Wall
London
EC2M 5TB
Email: Louisa.Benedicto@Hays.com
Phone: +44 207 763 2007
United States Employment References:
• Nri Staffing Resources August 2004 – June 2005
Contact: Kim Kilmer
11400 Rockville Pike
Ste 820
Rockville MD 20852
Email: kkilmer@nri-staffing.com
Phone: +1-301-230-0400
• Northwestern Mutual Financial Network March 2004 – July 2004
Contact: Harlan Lee Satrom
511 W. Water Street
Ste F
Decorah IA 52101
Email: Harlan.satrom@nmfn.com
Phone: +1-563-382-4277
• Aase Haugen Homes Inc. June 2002 – May 2004
Contact: Betty Lord
4 Ohio Street
P.O.Box 510
Decorah IA 52101
Email: aase@salamander.com
Phone: +1-563-382-3603
• Luther College Summer Housing June 2002 – August 2002
Contact: Jud Barclay
700 College Drive
Decorah IA 52101
Email: barcju01@luther.edu
Phone: +1-563-387-1538
• Luther College Admissions & Diversity Centre Summer 2001 & Summer 2002
Contact: Wintlett Taylor-Browne
700 College Drive
Decorah IA 52101
Email: brownewi@luther.edu
Phone: +-563-387-1486
Academic References:
• Mr. Wade Shilts (Professor o f Economics, Luther College) 2001 - 2004
Luther College
700 College Drive
Decorah IA 52101
Email: shiltswa@luther.edu
Phone: +1 563 387 1714
• Mr. Leonard Smith 2000
School of Economics
Faculty of Commerce
University Of Cape Town
Private Bag
Rondebosch 7701
Cape Town
South Africa
Email: lsmith@commerce.uct.ac.za
Phone: +(27 21) 650 4383
• Hays Contact Centres January 2006 – Present
Contact: Louisa Benedicto
41-42 London Wall
London
EC2M 5TB
Email: Louisa.Benedicto@Hays.com
Phone: +44 207 763 2007
United States Employment References:
• Nri Staffing Resources August 2004 – June 2005
Contact: Kim Kilmer
11400 Rockville Pike
Ste 820
Rockville MD 20852
Email: kkilmer@nri-staffing.com
Phone: +1-301-230-0400
• Northwestern Mutual Financial Network March 2004 – July 2004
Contact: Harlan Lee Satrom
511 W. Water Street
Ste F
Decorah IA 52101
Email: Harlan.satrom@nmfn.com
Phone: +1-563-382-4277
• Aase Haugen Homes Inc. June 2002 – May 2004
Contact: Betty Lord
4 Ohio Street
P.O.Box 510
Decorah IA 52101
Email: aase@salamander.com
Phone: +1-563-382-3603
• Luther College Summer Housing June 2002 – August 2002
Contact: Jud Barclay
700 College Drive
Decorah IA 52101
Email: barcju01@luther.edu
Phone: +1-563-387-1538
• Luther College Admissions & Diversity Centre Summer 2001 & Summer 2002
Contact: Wintlett Taylor-Browne
700 College Drive
Decorah IA 52101
Email: brownewi@luther.edu
Phone: +-563-387-1486
Academic References:
• Mr. Wade Shilts (Professor o f Economics, Luther College) 2001 - 2004
Luther College
700 College Drive
Decorah IA 52101
Email: shiltswa@luther.edu
Phone: +1 563 387 1714
• Mr. Leonard Smith 2000
School of Economics
Faculty of Commerce
University Of Cape Town
Private Bag
Rondebosch 7701
Cape Town
South Africa
Email: lsmith@commerce.uct.ac.za
Phone: +(27 21) 650 4383
