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louise clark is looking for a Customer Service job in Nicosia;Larnaca, Cyprus.
Candidate Info
Name
louise clark
Gender
Female
Marital Status:
Single
Children:
No children
Country Of Origin:
UNITED KINGDOM
Last Updated:
22/10/2006
Residence / Contact Details
Professional Experience
Customer Support Manager - Kernox Trading Ltd (current)
Accounts Manager - TC Ads
APG Cyprus. – Member Support Supervisor – 1 year
I currently Supervise a team of Customer Service Representative my duties include assisting Members through live chat, email and telephone support and also assisting my team members.
· Shift Reports and Time Sheets
· Team Rotas
· Personnel Reviews
· Timpani Live Support
· Microsoft Office Email Support
· Support Suite Email Support
· Live Admin
· Customer Call Backs
· Knowledge of Poker, Big 2, Pan, Blackjack, Chinese Poker, Casino Games
Self Employed- Web Designer- 4 years
I built up a successful web design business in South Wales.
· Macromedia Dreamweaver
· Macromedia Flash MX
· Adobe Photoshop CS2
· Jasc Paintshop Pro
· Jasc Animation
· WS_FTP pro
· Some knowledge of MySQL and Databases
RAL Ltd - Manager - 2 years
Managed 2 gaming shops which included
· Staff management & rota.
· Customer Service.
· Customer Promotions
· Cash handling & banking.
The Welcome Inn - Bar Manager - 3 years
Sole bar manager for local brewery
· Staff management and rota.
· Stock control
· Cash handling and banking
· Promotions
Mid Glamorgan Health Authority - Nurse - 10 years
I was a registerd nurse working first at Bridgend General Hospital followed by 6 years at the Princess of Wales Hospital, Bridgend
Accounts Manager - TC Ads
APG Cyprus. – Member Support Supervisor – 1 year
I currently Supervise a team of Customer Service Representative my duties include assisting Members through live chat, email and telephone support and also assisting my team members.
· Shift Reports and Time Sheets
· Team Rotas
· Personnel Reviews
· Timpani Live Support
· Microsoft Office Email Support
· Support Suite Email Support
· Live Admin
· Customer Call Backs
· Knowledge of Poker, Big 2, Pan, Blackjack, Chinese Poker, Casino Games
Self Employed- Web Designer- 4 years
I built up a successful web design business in South Wales.
· Macromedia Dreamweaver
· Macromedia Flash MX
· Adobe Photoshop CS2
· Jasc Paintshop Pro
· Jasc Animation
· WS_FTP pro
· Some knowledge of MySQL and Databases
RAL Ltd - Manager - 2 years
Managed 2 gaming shops which included
· Staff management & rota.
· Customer Service.
· Customer Promotions
· Cash handling & banking.
The Welcome Inn - Bar Manager - 3 years
Sole bar manager for local brewery
· Staff management and rota.
· Stock control
· Cash handling and banking
· Promotions
Mid Glamorgan Health Authority - Nurse - 10 years
I was a registerd nurse working first at Bridgend General Hospital followed by 6 years at the Princess of Wales Hospital, Bridgend
Qualifications
Pitmanns English level II Advanced
Pitmanns Mathematics level II Intermediate
Pitmans Typing level II Advanced
Registerd General Nursing Degree
Certificate in Psycology level II
Certificate in Sociology level II
Certificate in Bio-Chemistry level II
Pitmanns Mathematics level II Intermediate
Pitmans Typing level II Advanced
Registerd General Nursing Degree
Certificate in Psycology level II
Certificate in Sociology level II
Certificate in Bio-Chemistry level II
Skills
English
Education
QUALIFICATIONS, EDUCATION AND TRAINING
Pitmanns English level II Advanced
Pitmanns Mathematics level II Intermediate
Pitmans Typing level II Advanced
Registerd General Nursing Degree
Certificate in Psycology level II
Certificate in Sociology level II
Certificate in Bio-Chemistry level II
Pitmanns English level II Advanced
Pitmanns Mathematics level II Intermediate
Pitmans Typing level II Advanced
Registerd General Nursing Degree
Certificate in Psycology level II
Certificate in Sociology level II
Certificate in Bio-Chemistry level II
Interests
Reading, Horse riding, Computers
References
References supplied
